Privacy Policy janda303

1. Introduction

janda303 ("we", "our platform") respects the privacy of every individual who uses our services. This Privacy Policy is drawn up to transparently explain how personal information is collected, used, stored and protected when you register as a member, access your account or use any part of the janda303 platform.

By registering or continuing to use the janda303 platform, you acknowledge that you have read, understood and agreed to the provisions contained in this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform and contact the support team for assistance with the account closure process.

This policy applies to all janda303 platforms including the website at janda303.onl and any related services we operate. The janda303 platform is intended solely for individuals aged 21 and above.

2. Information Collected

In operating the platform, janda303 collects several categories of information from members and visitors. This collection is carried out directly as well as through automated technology.

2.1 Information Provided Directly

When you register an account or interact with our platform, you may provide the following information:

• Full name as stated on your MyKad or valid identification document
• An active and reachable email address
• A mobile phone number registered in Malaysia
• Date of birth for age verification purposes (21+)
• Bank account or e-wallet information used for deposits and withdrawals
• A copy of your identification document for the KYC (Know Your Customer) verification process
• Any other information you submit through support forms or communications with our team

2.2 Information Collected Automatically

The janda303 platform system automatically records certain technical information each time you access the website, including:

• The IP address of the device used to access the platform
• Web browser type and device operating system
• Date, time and duration of login sessions
• Pages visited and navigation patterns within the platform
• Transaction data including deposit amounts, withdrawals and betting history
• Cookie information and session identifiers

2.3 Information from Third Parties

In certain circumstances, we may receive information about you from payment service providers such as Touch 'n Go eWallet, DuitNow, FPX, Boost and crypto providers for transaction verification and fraud prevention purposes. This information is used only within the defined scope and is not retained beyond the period required.

3. How Information is Used

Personal information collected by janda303 is used solely for the legitimate operation of the platform and the delivery of services to members. We do not use your data for any other purpose without your consent.

The main purposes for which personal information is used are as follows:

• Creating and managing your janda303 member account
• Processing deposits and withdrawals through supported payment methods
• Carrying out identity verification (KYC) in line with licensing requirements
• Providing 24/7 customer support via live chat and email in Malay and English
• Sending notifications related to your account, transactions and service updates
• Detecting and preventing fraud, money laundering and platform abuse
• Complying with legal obligations and requirements of the licensing body overseeing our operations
• Improving the functions and user experience of the janda303 platform based on usage data analysis
• Assessing eligibility for janda303 bonus programmes, cashback and VIP programme

4. Information Sharing

janda303 holds to the principle that member personal information is confidential and will not be shared indiscriminately. However, there are limited situations where sharing information is necessary:

4.1 Third-Party Service Providers

We share necessary information with payment service providers (Touch 'n Go, DuitNow, FPX, Boost and crypto providers such as USDT, BTC and ETH) to process financial transactions. These providers are bound by confidentiality agreements and are prohibited from using that information for other purposes.

4.2 Legal and Regulatory Requirements

janda303 may disclose personal information to relevant authorities if required by law, court order or direction of a legitimate regulatory body. This includes investigations related to money laundering or other financial crimes.

4.3 Identity Verification

To comply with KYC procedures, we may use approved third-party identity verification services. These services receive only the information required and are not permitted to retain or use that data.

janda303 never sells or leases member personal information to any party for advertising, third-party marketing or any other commercial purpose.

5. Cookies and Tracking Technologies

The janda303 platform uses cookies and similar tracking technologies to improve the user experience, maintain login sessions and collect analytics data about platform usage.

5.1 Types of Cookies Used

• Essential Cookies: Required for basic platform operations such as session authentication and account access control. These cookies cannot be disabled.
• Preference Cookies: Store your chosen settings such as display language and preferred display format.
• Analytics Cookies: Help us understand how members use the platform so that improvements can be made. This data is processed in aggregate form and is not used to identify individuals.
• Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorised access.

5.2 Cookie Controls

You can control or delete cookies through your web browser settings. However, please be aware that disabling certain cookies may affect the functionality of the janda303 platform and your overall user experience.

6. Data Security

The security of member personal information is a responsibility we take seriously. janda303 implements multiple layers of technical and organisational security controls to protect data from unauthorised access, disclosure, alteration or destruction.

The key security measures we practise include:

• Data encryption during transmission using the latest SSL/TLS protocols
• Encryption of stored data using robust industry standards
• Two-factor authentication (2FA) for internal staff account access
• Continuous security system monitoring 24 hours a day, 7 days a week
• Regular penetration testing by independent parties
• Mandatory cybersecurity training for all staff who handle member data
• Clear and detailed security incident response procedures

7. Member Rights

As a janda303 member, you have certain rights regarding the personal information we hold about you. We are committed to helping you exercise these rights easily and efficiently.

• Right of Access: You have the right to request a copy of the personal information we hold about you at any time.
• Right of Rectification: If you find that your personal information is inaccurate or incomplete, you have the right to request that a correction be made.
• Right of Erasure: In certain circumstances, you may request that your personal information be deleted, subject to record-keeping obligations required by law.
• Right to Restrict Processing: You may request that we limit the way we process your information in certain circumstances.
• Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes.
• Right to Data Portability: You may request that your personal information be delivered in a structured, machine-readable format.

To exercise any of the above rights, please contact the janda303 support team via live chat or email. We will process your request within a reasonable time and inform you of the action that will be or has been taken.

8. Data Retention Period

janda303 does not retain personal information beyond the period required for the stated purposes, except where long-term retention is required by law or licensing obligations.

In general, account information for active members is retained for the duration the account remains active, plus any additional period required after account closure to comply with legal obligations relating to financial records and anti-money laundering. Log information and technical data are retained for a shorter period.

Once the retention period has ended, personal data will be deleted or anonymised in a secure and thorough manner.

9. Changes to the Privacy Policy

janda303 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, applicable legislation, or licensing requirements. Any amendments take effect immediately upon the updated version being published on our website.

We will display a clear notice on the website when significant changes are made to this policy. Your continued use of the janda303 platform after any changes is considered your acceptance of those amendments. We therefore encourage you to review this page periodically.

If you do not agree with the changes made, you should stop using the platform and contact our support team for further assistance.

10. Contact Us

If you have any questions, concerns, or complaints regarding janda303's Privacy Policy or how we handle your personal information, please contact us through the following channels:

• Live Chat: Available 24/7 directly on the janda303 platform in Malay and English
• Email: [email protected]

Our privacy team is ready to assist and will aim to respond within a reasonable time. All privacy-related enquiries are handled in strict confidence.